Privacy Policy

Effective Date: 24/10/2024

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At Feather&Fossil Interior Design, we are committed to protecting and respecting your privacy.

 

This policy explains how we collect, use, and protect the personal information you provide when you visit our website: www.featherandfossil.co.uk (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We May Collect From You

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and postal address when you fill out forms on our website.

• Technical Data: IP address, browser type, and version, time zone settings, browser plug-in types, and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

2. How We Collect Your Information

We collect information about you when you:

• Fill out our contact forms.

• Subscribe to our newsletter.

• Interact with our website (e.g., analytics or cookies).

• Communicate with us directly by phone, email, or otherwise.

 

3. How We Use Your Information

We use your information to:

• Provide our services: Respond to inquiries, process orders, and deliver services.

• Improve our website: Analyse how users interact with our site and services to improve user experience.

• Marketing: With your consent, send newsletters and promotional material about our services that may be of interest to you.

• Legal obligations: Comply with applicable laws and regulations.

 

4. How We Share Your Information

We will not sell, rent, or trade your personal information. However, we may share your personal data with:

• Third-party service providers: Who assist us in operating our website, conducting our business, or serving our clients (e.g., website hosting, email marketing).

• Legal reasons: If required to do so by law or in response to a valid legal request from a competent authority.

 

5. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

6. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data, including:

• Access: Request a copy of the information we hold about you.

• Rectification: Ask us to correct any data we have about you that is inaccurate or incomplete.

• Erasure: Request the deletion of your personal data where there is no compelling reason for its continued processing.

• Restrict Processing: Request that we restrict the processing of your personal data under certain circumstances.

• Data Portability: Request that we transfer your personal data to another organisation or directly to you.

• Object: Object to us processing your personal data where we are relying on a legitimate interest.

If you would like to exercise any of these rights, please contact us at: contact@featherandfossil.co.uk

 

7. Cookies

Our website uses cookies to distinguish you from other users and provide you with a better browsing experience. Cookies help us to improve our website and provide better service to you.

For more information on our use of cookies, please see our Cookie Policy.

 

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. Any changes we make to our privacy policy will be posted on this page, and we will notify you of significant changes where appropriate.

 

9. Contact Us

If you have any questions or concerns about this privacy policy or our treatment of your personal data, please contact us:

Email: contact@featherandfossil.co.uk

Postal Address:

Feather&Fossil Interior Design

20 Acre Place

Plymouth, PL1 4QR

United Kingdom

 

This privacy policy was last updated on 01.11.2024.